Violence Against Health Workers at a University Hospital in Turkey

By Serpil Aytac, Veysel Bozkurt, Nuran Bayram and Nazan Bilgel.

Published by Journal of the World Universities Forum

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Many workers, both women and men, experience violence at work, including bullying, harassment and other forms of violence. In the health sector, job stress and violence are widespread. Violence and stress at work are more prevalent in the health sector than in other sectors because they originate to a large extent from the interface between workers and clients/patients. Several occupations, such as those of doctors, nurses and other health workers are high on the list of occupations with high stress and low job satisfaction levels. As with violence, job satisfaction and job stress are often present in the same work environment. This paper deals with them as related phenomena. Violence, satisfaction and stress are explicitly mentioned in the reports as generators of violence. The correlation between violence and stress and violence and job satisfaction is of the greatest importance not only in assessing the overall impact on the individual, but also in determining global impact in terms of cost and efficiency for the organizations. This study was conducted at a University Hospital in Turkey. Data was collected through self-reported printed questionnaires. We used SPSS package program and descriptive statistics proportional differences, mean confidence intervals and p values, for data analyses.

Keywords: Workplace Violence, Health Workers, Stress, Job Satisfaction, Depression

Journal of the World Universities Forum, Volume 2, Issue 3, pp.35-52. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.193MB).

Prof. Serpil Aytac

Professor, PhD., Department of Labour Economy and Industrial Relations , Management and Work Psychology, Faculty of Economics and Administration, Uludag University, Bursa, Turkey

Serpil Aytac graduated from Hacettepe University, Department of Social Work in 1978. She studied child abuse and received her Ph.D. degree in 1986. She has been a professor at the sub department of Management and Work Psychology at Uludag University, Bursa since 2002. She worked as a visiting professor multiple times at the RMIT University, Australia. She is currently working on Organizational Behavior, Psychology of Work and Industry, Criminology, Job Satisfaction, Motivation, Bulling, Job Stress, Career Planning, HRM, Ergonomics and Creativity.

Prof. Veysel Bozkurt

Professor, PhD., Department of Labour Economy and Industrial Relations, Management and Work Sociology, Faculty of Economics and Administration, Uludag University, Bursa, Turkey

Veysel Bozkurt is professor of Sociology of Work and Management at Uludag University. His main research areas are: Sociology of Work and Industry, Work Ethic Values, The Social Aspects of Information Society and Globalization. Professional Career: He worked as a visiting scholar and a guest professor at European University Institute (Italy), the Business Administration Faculty in Azerbaijan and Kyrgyzstan, the London School of Economics, James Cook University (AU) and Washington State University. He also worked as the Editor in Chief of International Journal of Social Inquiry and Head of Labor Economics and Industrial Relations Department.

Nuran Bayram

Associate Professor, Department of Econometry, Faculty of Economics and Administration, Uludag University, Bursa, Turkey

Nuran Bayram graduated from Uludag University, Department of Econometrics in 1994. She received her Ph.D. degree in 2000. She has been an Associate Professor at the Department of Econometrics at Uludag University since 2006. She worked as a visiting professor at the University of California, Los Angles (UCLA) and the Stockholm University, Sweden. She is currently studying on linear and non-linear multivariate statistical analysis, categorical data analysis, decision trees, data mining and structural equation modeling (SEM).

Prof. Nazan Bilgel

Professor. MD.,, Department of Family Medicine, Faculty of Medicine, Uludag University, Bursa, Turkey

Nazan Bilgel graduated as an MD from the Faculty of Medicine of Ankara University in 1978. She completed her specialty in medicine in the field of Public Health. She has been a Professor at the Department of Family Medicine at Uludag University since 2002. She is currently studying on health care, domestic violence, women and health, and public health.

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