Collaborative Learning via email Discussion: Analyzing Student’s Perceptions

By Noraien Mansor.

Published by Journal of the World Universities Forum

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This study explores the participants’ perceptions on the efficacy of email discussion as well as the impact of students’ interactions and knowledge construction on ESL (English as a Second Language) writing performance. The primary focus of this study centres on how participants communicate via email in a collaborative learning environment incorporating process writing approach and pair work activity. The data for this study embraces the email messages, writing assignments and interview transcripts. Participants’ perceptions were obtained through individual and group structured and semi-structured interviews. These interviews comprised closed questions with pre-coded responses, open-ended questions and a catch all final question to capture as much information as possible. They were conducted via synchronous internet mediated communication technologies. Overall, participants revealed positive perceptions towards collaborative learning via email discussion. The findings is hoped to contribute to the development and testing of the efficacy and flexibility of process approaches to ESL writing instruction through e-mail.

Keywords: Collaborative Learning, e-Mail

Journal of the World Universities Forum, Volume 1, Issue 2, pp.59-66. Article: Print (Spiral Bound). Article: Electronic (PDF File; 573.396KB).

Dr. Noraien Mansor

Head of University Publication Department, UMT Publisher, Universiti Malaysia Terengganu (UMT), Terengganu, Kuala Terengganu, Malaysia

Dr. Noraien Mansor is currently the Head of Publication and Senior Lecturer at Universiti Malaysia Terengganu (UMT). She holds a Certificate of Education in TESOL, Bachelor of Education in TESL, Masters Degree in Educational Technology and Doctor of Philosophy from University of Nottingham in Applied Linguistics. When she first joined the university, she was tasked as the Coordinator of Public Policy and Environmental program. Owing to her keen interest in language teaching and learning, and her wide experience in teaching the English language courses, she was appointed as the Language Coordinator in year 2001. In her capacity as the Language Coordinator, she is responsible for all academic and activities in English language. She is responsible for setting up a Multimedia Language Laboratory, which demands her to propose varieties of activities for the development of the laboratory and successful ways for teaching and learning in the era of information and technology. To date, she is responsible for the development of the Publication Department of the university apart from teaching English language courses and participating in seminars at national and international level. Though it’s tough, she tries to cruise along with her motto “Love your work and explore the world”.


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